FAQ



Where do you ship to?

We ship worldwide!

Can I return a product?

Yes. each order comes with a 14 days return guarantee.

How long does it take for my package to arrive?

All orders are sent to the warehouse for dispatch within 24-48 hours after the order is placed. Shipping and delivery times vary for each country, but orders from the US will be received within 1-6 working days.

After your order has been processed, please allow 1-3 weeks for your order to arrive (varies by location). Please make sure your shipping address information is entirely correct to ensure a faster, safer delivery!

How do I return a product?

If you want to return a product, please notify us by E-Mail of your intention to return an item, and the reason for the return.

If you suspect a manufacturer's defect, please:

  • Attach a photo of the defect.
  • Include your name, order number, proof of purchase, and
  • Tell us if you would prefer a refund or store credit.

What payment methods do you offer?

We accept all major credit cards and Paypal Payments.

Will my payment be safe?

Absolutely. When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

My question has not been answered, what should I do?

If you have any further questions or concerns, just go to the "Contact Us" page and send us an E-Mail. We are happy to chat with you anytime.